Returns & Exchanges

At Cozy Earth, we are committed to your comfort and offer a 100-night sleep trial to ensure you love your premium bedding and loungewear. If you are not completely satisfied, we provide easy returns and exchanges to help you find your perfect fit.

1

Initiate Your Request

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Select Your Preference

Choose whether you would like to exchange your item for a different size or color, or receive a full refund to your original payment method.

3

Print and Pack

Download your prepaid shipping label, securely pack your unwashed items in their original packaging, and attach the label to the outside of the box.

4

Ship and Track

Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing